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Connect keeps rebooting
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dascls View Drop Down
Tekna
Tekna


Joined: 24 Feb 2017
Location: Yorkshire
Status: Offline
Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dascls Quote  Post ReplyReply Direct Link To This Post Topic: Connect keeps rebooting
    Posted: 19 May 2019 at 4:25pm
My wife’s 2013 Qashqai +2 tekna has had the connect rebooting at random times over the last 6 months

I read it might be Bluetooth related so tried disconnecting all Bluetooth, turning off Bluetooth etc but to no avail

It’s booked into dealers but just wondering if any easy fixes

Thanks
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pandjh View Drop Down
Tekna
Tekna
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Joined: 17 Mar 2010
Location: South-East
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Points: 555 		Post Options Post Options   Thanks (0) Thanks(0)   Quote pandjh Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2019 at 8:33am
This is now a very common issue affecting thousands of units with no fix currently available. The dealers are likely to only give u a software update that, at best, might help the unit slightly.

Imho I'd suggest waiting until they have a proper fix.
2019 1.3 DiG-T 160 Teckna, black
Prev 2015 1.2 DiG-T N-Tec+, black
Prev 2009 1.5 dCi Acenta, black
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Doug999 View Drop Down
Tekna
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Joined: 20 Jun 2011
Location: Swansea
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Points: 1156 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Doug999 Quote  Post ReplyReply Direct Link To This Post Posted: 24 May 2019 at 8:00pm
As your QQ will be out of warranty, be careful they may charge you an extortionate fee to update the software, in the full knowledge it will not fix the problem.  Ask them beforehand.
2012 Tekna 1.6L, Arctic White, Stone Leather
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dascls View Drop Down
Tekna
Tekna


Joined: 24 Feb 2017
Location: Yorkshire
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Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dascls Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2019 at 10:15am
Thanks both for the replies

This car is just booked in for diagnostics but I will make sure any work done they confirm its fixed before I pay
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pandjh View Drop Down
Tekna
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Joined: 17 Mar 2010
Location: South-East
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Points: 555 		Post Options Post Options   Thanks (0) Thanks(0)   Quote pandjh Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2019 at 11:26am
In the politest way possible I'd suggest at this stage it is not yet fixable and if they say it is they are not telling the truth.
2019 1.3 DiG-T 160 Teckna, black
Prev 2015 1.2 DiG-T N-Tec+, black
Prev 2009 1.5 dCi Acenta, black
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Udo2009 View Drop Down
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Joined: 04 Mar 2015
Location: Germany
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Points: 1151 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Udo2009 Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2019 at 11:50am
 A connect in a 2013 Qashqai which keeps rebooting has a fault. A fix would be to install a new (used) unit...
Qashqai Acenta, 2,0 dCi, 110 kW, DPF, Euro5, black Z11G
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drewk1 View Drop Down
Tekna
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Joined: 28 Jan 2013
Location: Essex
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Points: 18 		Post Options Post Options   Thanks (0) Thanks(0)   Quote drewk1 Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2019 at 5:40pm
Mine was terrible, rebooting and cutting out.
Software update didn't improve matters so the dealer replaced the unit under warranty.#
Its been fine since.
2016 1.5dci Tekna
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