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DPF Horror!

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Devondave View Drop Down
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    Posted: 04 Mar 2020 at 7:48pm
I've owned my very much loved Flame red 2013 1.5 dCi 360 for a little over 3 years. It has always been much cherished and cared for, plus being regularly serviced and maintained by my completely trusted local garage. I know that I paid a lot too much money for it, but with all the extras fitted by it's previous owner, and it's extremely low mileage of only 13300 at 3 years old, I simply couldn't resist it.
All was well until late last year when the red engine management appeared on the dashboard. To cut a long story short, it transpired, when we suddenly went into limp home mode, that the turbo boost pipe had failed. This was replaced with a genuine Nissan part at a cost of £195.
All was well for a couple of days until the dreaded red light appeared again. My local garage were unable to help properly because his diagnostic computer was unable to delve deeply enough, so the Red Baron was booked into the local Nissan main dealer in nearby Barnstaple. I have to admit that when I picked him up again at the end of the day I was very much impressed. The diagnostics had shown a soot/ash build up in the DPF, so they had conducted a forced regeneration on the DPF, and because of the extremely high temperatures encountered in doing this, they had also done an oil and filter change. He'd also been washed outside, and the interior vacuumed. For a grand total of £140 I was very impressed!!
All remained well until Monday of this week when the red EML appeared again. Another phone call to Nissan Barnstaple, where I dropped him off this morning. Less than 2 hours ago I received the dreaded phone call to tell me that their diagnostics analysis had shown a very high level of soot in the DPF again. Having only had a forced regeneration done 3 months ago, the conclusion is that the DPF is unable to any longer regenerate itself it needs to be replaced.
The price quoted is an unbelievable £1651.56, yep, over one and a half grand to replace a soot filter!!! It's a good job I was sitting down when he told me!!
Before they ring me back again in the morning I shall take advice from my local garage as to what I can do next. I'm only too aware that there is no way I can sell it or even part exchange it with a red EML on the dashboard,but on the other hand a bill of in excess of £1600 for a beautiful QQ which is only a little over 6 years old, and with less than 44000 miles on the clock comes as one hell of a jolt!!
Has anyone else had a similar experience?   
Dave Kirton (2013 360 1.5 Dci Flame Red/black Side Steps, Wind Deflectors, Fog Light & Rear reflectors trim rings, Side window chrome trims, Bonnet protector. Chrome tailpipe.)
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Udo2009 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Udo2009 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2020 at 8:59pm
No similar experience, all is well with the DPF of my 2.0 dCi ... after some 97,000 miles....

However, there are firms which can regenerate/refurbish the DPF outside of the car. As I've heard the price for that is a lot cheaper than buying a new one.

I'd ask the dealer about this possibility....

Qashqai Acenta, 2,0 dCi, 110 kW, DPF, Euro5, black Z11G
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Doug999 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2020 at 9:30pm
Your unfortunate situation supports the claim that diesel/DPF combinations are a big no no for low mileage commuters. Thumbs Down
2012 Tekna 1.6L, Arctic White, Stone Leather
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Udo2009 Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2020 at 10:05am
For one and a half year I'm now retired. The J10 is now used a lot less and mostly for distances of about 3 miles ... however, once in a while I drive longer distances. This seems to be enough so that I don't have any hassles with the DPF (yet) ...
Qashqai Acenta, 2,0 dCi, 110 kW, DPF, Euro5, black Z11G
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Speccie Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2020 at 1:29pm
If you disconnect the battery, you have to pair the system again using the four digit PIN code they gave you when the car was purchased...

If you donít have that, I have no idea what you do, and all kinds of things wonít work...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PR07HET Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2020 at 5:01pm
Low slow short miles are not good for DPF, you need to go a for a blast down the motorway every now an again.
Mainly found at an office chair these days
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Devondave Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2020 at 8:36am
Thanks for your responses everyone.
in the 3 years I've owned the QQ it's done an almost 600 mile round trip up to Nottingham and back every 2 to 3 months, most of it at motorway speeds. I thought that this would be sufficient to keep the DPF clear. However, I now suspect that the damage could have been done when the car was new. According to the paperwork I found after I'd bought it, the QQ started it's life as a mobility car, and went back to it's dealer for it's first service when 14 months old, having covered only 2004 miles.
Dave Kirton (2013 360 1.5 Dci Flame Red/black Side Steps, Wind Deflectors, Fog Light & Rear reflectors trim rings, Side window chrome trims, Bonnet protector. Chrome tailpipe.)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Qashqai warrior Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2020 at 2:48pm
Hi Devon Dave,

I am surprised that I did not bump into you at Barnstaple Nissan on the 4th. !!

I was the less than happy Scotsman annoyed that his J11 QQ Tekna+ with only 11,000 miles on the clock had broken down due to a fuel injector problem on cylinder 2.

Fortunate for me since I have only had the car for a month, it is covered by a two year warranty.

Good luck mate,

QQ Warrior
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Devondave Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2020 at 3:33pm
Hi Qashqai warrior,

Really annoying isn't it? What to me adds insult to injury is that despite me having to pay them such an astronomical amount of money, and that they need to keep my car there until towards the end of next week, they don't have a courtesy car available for 2 weeks!!!

Living as I do in the middle of nowhere 6 miles south of Torrington this is going to cause me some real problems.

You'd think they could utilise a few of the unsold Jukes they have cluttering the place up!!

Hope your problems are sorted soon.
Dave Kirton (2013 360 1.5 Dci Flame Red/black Side Steps, Wind Deflectors, Fog Light & Rear reflectors trim rings, Side window chrome trims, Bonnet protector. Chrome tailpipe.)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Udo2009 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2020 at 6:06pm
Originally posted by Devondave Devondave wrote:

.... despite me having to pay them such an astronomical amount of money, a....

Didn't you ask about the possibility of external regeneration/refurbishment by a firm specialised in this kind of work?

EliteDPF is such an expert e.g.


Edited by Udo2009 - 06 Mar 2020 at 6:09pm
Qashqai Acenta, 2,0 dCi, 110 kW, DPF, Euro5, black Z11G
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Devondave Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2020 at 5:50pm
Hi Udo2009,
Thank you so much for this information. I took a look at their website last night, and it certainly looks like an interesting potential cure. Having thought a fair bit about it and having had a chat with an experienced mechanic in the pub last night, I've now rung the Nissan garage and told them not to proceed to fitting the new DPF on Tuesday when they should receive it. I've told them I want to go in and speak to 1 of their technical people. I didn't know about this option you've pointed out, and I want to know what it is that has apparently failed on mine. As it appears to be quite simply a filter, I seriously wonder if the fault could be with a sensor somewhere, or if it's control unit was properly reset after they did a forced regen on it last November.
It's very easy for a main dealer to simply say that the DPF has failed, and that a new one is therefore required at great expense.
I'm a great believer in the adage that if we don't ask the right questions, we are unlikely to get the right answers.
Thanks again, and I'll keep the forum informed with any progress.
Dave Kirton (2013 360 1.5 Dci Flame Red/black Side Steps, Wind Deflectors, Fog Light & Rear reflectors trim rings, Side window chrome trims, Bonnet protector. Chrome tailpipe.)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Udo2009 Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2020 at 11:09pm
Originally posted by Devondave Devondave wrote:

.....
I'm a great believer in the adage that if we don't ask the right questions, we are unlikely to get the right answers.....
As there is no emoticon available: Thumbs up!!!!
Qashqai Acenta, 2,0 dCi, 110 kW, DPF, Euro5, black Z11G
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Doug999 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Mar 2020 at 1:10pm
Thumbs Up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote faffer Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2020 at 2:13am
What was your outcome? Reading your OP could have been my experience, upto the dpf failure bit. Our QQ nowadays does more short journeys than long ones and has been 5-6mths since its forced re-gen, so now feeling a bit anxious.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Devondave Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2020 at 1:01pm
Hello All,
It's been a while since I promised an update on my DPF problem. I'll try to keep it as brief as I can.
Due to their lack of a Courtesy car my long-suffering partner had to take me in to the Nissan Barnstaple dealers yet again in her baby blue Note which she absolutely loved. The technical people I'd asked for an explanation of what had gone wrong with my QQ's DPF could give me no proper answers. Unfortunately I was simply told that as main dealers, they would only fit a new part, but in case of any future problems it would of course be covered by their parts guarantee. At this point we decided to call it a day, and go away to think some more. At this point of leaving the showroom we fell into the clutches of their senior Sales Executive!!!
My word, some of these guys are really good!! To cut a long story short, 2 hours later after listening in disbelief to figures about Nissan's PCP scheme, we left again, me with an order placed for a brand new Vivid Blue QQ Tekna 1.3 Petrol, but with a power output of 160ps! My partner, who had only given me a lift there, had ordered a brand new Micra Tekna in Passion Red!!! The following morning at 9.00am the same salesman rang me saying that they had placed the Red Baron on a website they use for part ex's, and that a local dealer wanted to buy my car, so could I please go in to clear him out. This I did with a heavy heart, but with the consolation that they'd miraculously managed to find me a 19 plate Ink Blue QQ 1.3 petrol with only 5000 miles on the clock as a courtesy car!!!
Exactly a week later we were there again to collect our new cars, and so far all appears to be well. Unfortunately with this current lockdown I've barely been able to go out and play with it, although I feel sure that over time I'll come to love a 20 plate Vivid Blue Tekna as much as I did the Flame Red 360. My biggest regret in having to move out of the Red Baron in such a hurry is that I completely forgot to attempt to remove the Club Sticker from the rear window, and so I have to hope very much that Frankie still has some in stock, and so may be able to drop me one in the post?   
Dave Kirton (2013 360 1.5 Dci Flame Red/black Side Steps, Wind Deflectors, Fog Light & Rear reflectors trim rings, Side window chrome trims, Bonnet protector. Chrome tailpipe.)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Udo2009 Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2020 at 2:51pm
Well, that IS something... Buy a new car when the DPF is clogged... final solution.... Wink
Qashqai Acenta, 2,0 dCi, 110 kW, DPF, Euro5, black Z11G
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