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SD card - LATEST map Nissan Connect J10 and J11

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chrisw99 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 2:00pm
By the way, just discovered this...


Click the button at the bottom and you can view on a map online what the changes are in the new version.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 2:21pm
At a price!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 2:32pm
Originally posted by geejay38 geejay38 wrote:

At a price!!!

?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MackemBaz1 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 3:47pm
So, I complained via email to Nissan GB customer services, as I found that my 16 reg Tekna QQ maps were out of date.

I expected to be fobbed off, however Nissan have come up trumps.

I got a package delivered today, shipped from france with a new SD card inside.

I also had an email apologising for the inconvenience, and an assurance that I have now qualified to be a member of the 'Mapcare program', which will send me an annual updated card.

I suppose if you don't ask, you don't get.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 3:48pm
Originally posted by MackemBaz1 MackemBaz1 wrote:

So, I complained via email to Nissan GB customer services, as I found that my 16 reg Tekna QQ maps were out of date.

I expected to be fobbed off, however Nissan have come up trumps.

I got a package delivered today, shipped from france with a new SD card inside.

I also had an email apologising for the inconvenience, and an assurance that I have now qualified to be a member of the 'Mapcare program', which will send me an annual updated card.

I suppose if you don't ask, you don't get.

But did you get the V2 or V3 card?

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geejay38 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 4:12pm
Same thing happened to me.
I had V2 map as service was in May so if your service was after 1/9/17 assume you got V3 map?
Did you have ĹNot for Resaleĺ label on SD Card?
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chrisw99 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 4:23pm
He doesn't mention having a service, just that he complained his maps were out of date.

For reference, V2 map data is from Q1 2016, V3 is from Q1 2017, so the V2 card is almost 2 years out of date already.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 4:36pm
Agreed.
Perhaps that point about linked to servicing or not could be clarified.
V2 map was issued during May 2016 so that is why NCS only gave me that map.
A bit mean I thought as I contacted them after V3 was issued.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 5:22pm
If it's not linked to servicing, then I'm probably doomed as my service was on Monday 30th Oct, and my 3 year warranty ran out yesterday on the 31st.

I've just had a look on ebay and people today are still buying the V2 card for as much as ú45, so if I buy the V3 from the earlier link for ú40 and sell my other for ú45 I may actually make a profit!

Some of these sellers are a bit naughty, I notice most of the V2 cards going for high prices still say LATEST in the description e.g. 


V2 on sale for ú43 (and selling) when the V3 is only ú40.  Daft.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 01áNová2017 at 5:46pm
Mine was linked to servicing date thatĺs why I only got the V2 Card, although I bought car in 9/17.
Yes I noticed V2 cards claiming to be latest issued. Crazy.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 02áNová2017 at 3:18pm
Had a response from NCS, they replied asking me to provide additional details.  Address.  Home phone number.  Mobile number.  Mileage.

Possibly promising... didn't say I wasn't entitled, so I guess they are asking for the mileage to confirm it's still in the warranty which of course has a mileage element as well as the date.   


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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 02áNová2017 at 3:46pm
Fingers crossed.
Let us know if you get a V3 SD card.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 03áNová2017 at 11:18am
Originally posted by geejay38 geejay38 wrote:

Fingers crossed.
Let us know if you get a V3 SD card.

A response this morning...

Thank you for your reply and for providing this information.

 

I have created a case regarding your Nissan Qashqai. It has been escalated to the right department in order for us to verify if you qualify for a free map update.

 

Please find below your case ID for your reference:


I can see this going round in circles because this other department will probably say I'm now out of date for the warranty, not realising I got it serviced just within.



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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 03áNová2017 at 11:46am
Same thing happened to me.
Itĺs a slow process via NCS but you should get there in the end.
A word of caution just bought a V3 sd card on eBay said to be German origin but
is made in Taiwan !!
Returning it to buyer.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 03áNová2017 at 11:51am
That wasn't from the ebay link I posted was it?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 03áNová2017 at 2:07pm
No another seller (driver1515) offering V3 for ú39.99.
Now reduced to ú34.99!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 12áNová2017 at 8:16am
Chrisw99
Wonder if you have sorted via NCS yet?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Black_Rojer Quote  Post ReplyReply Direct Link To This Post Posted: 12áNová2017 at 9:24am
LCN1 J10 and LCN2 J11 SD card in stock now.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 13áNová2017 at 9:17am
Originally posted by geejay38 geejay38 wrote:

Chrisw99
Wonder if you have sorted via NCS yet?

No response since it got escalated to the correct department.  Wondering if one will just turn up in the post out of the blue.  How long did yours take?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 13áNová2017 at 9:25am
I had to email reminder to NCS.
Probably took around a month before SD card
eventually arrived from France!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MackemBaz1 Quote  Post ReplyReply Direct Link To This Post Posted: 13áNová2017 at 1:22pm
I got the free SD card (V3), with free updates, according to my email from NCS.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 13áNová2017 at 1:37pm
Have you actually received the V3 SD card by post or will you get it at next service?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 13áNová2017 at 4:54pm
Well, waited a week for a response and they reply with this...  but they are talking about my previous QQ J10 !   Very annoying.   Double checked my email trail and it was all about my J11 until it got escalated and then becomes nope, you have a J10..

Many thanks for contacting Nissan Customer Services about your Nissan Qashqai, registration number XXXXXXX. 
 
With regards to your enquiry about your vehicles GPS navigational system I have investigated your query and I can confirm the following information. 
 
Your Nissan Qashqai (SJNFAAxxxxxx) has the most up to date GPS system that is available for your vehicle. The SD card in all Nissan vehicles is always the latest version available at the factory at the point of time when the car is being manufactured. I can confirm that your vehicle was manufactured in 2013; therefore the latest GPS information at that point was the latest version. 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 13áNová2017 at 5:18pm
How daft is that response from NCS.
If at first you donĺt succeed.........
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 16áNová2017 at 11:05am
Originally posted by geejay38 geejay38 wrote:

How daft is that response from NCS.
If at first you donĺt succeed.........

Well, still no joy after they got the correct car details....

Apologies for the mix up on the vehicle information in the previous email but unfortunately your vehicle is still not eligible for a newer map update. The only update we would be able to offer you would be a V1 SD Card but as you have said you have V2 in your vehicle there is no more updates we can offer you. To be eligible for the Mapcare process your vehicle would have to be registered after 1 May 2016.

A V1 card?!   Annoyed and flabbergasted...

But at least I can get a V3 from ebay and sell my V2 for the same amount!  Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 16áNová2017 at 1:31pm
I was lucky then as my QQ was first registered on 25/5/16.
Still only got V2 SD card from NCS so ordered V3 card
from Black Roger!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Black_Rojer Quote  Post ReplyReply Direct Link To This Post Posted: 19áNová2017 at 8:31am

Info for LCN2 J11 V3 (2017-2018)

______________________________________________

sd2-GENJ_EU_E.A v2
Worm: sd2-GENJ_EU_E.A v2
DT-Title: EUR
Project-Bez: Nissan LCN2KAI EUR(E)
Project-Info: product data carrier with 2017.Q1
F7 NAV-Server: DI_SWNAVI13.2 C5P10
Boot-Reg.: ni2k_eur ni2k_nar ni2k_chn ni2k_aus
Default-Sprache: [z b_ 16 m] (britisch/metrisch)

Sprachen: nissan.brt.english dutch greek french german finnish italian danish polish norwegian portuguese russian spanish slovak turkish hungarian swedish czech

Nav-Data (knit): Link/Link_N16I13M10T10/nav2-LCN2KAI_NT_EUR_2017.1_L7/v1
Map-Data (knit): Link/Link_N16I13M10T10/map2-LCN2KAI_NT_EUR_2017.1_MK10/v2
WorldMap (knit): Link/Link_N16I13M10T10/map2-LCN2KAI_NT_EUR_2017.1_MK10/v2

TMC (CCP): 409ff-6.5 a01ff-3.0 601ff-2.9 817ff-9.4 225ff-6.0 d01ff-15.1 f32ff-11.0 c10ff-6.1 301ff-0 e17ff-4.1 501ff-3.3 909ff-12.0 e33ff-3.2 f49ff-5.1
TMC (IRP): none
TMC (MRP): none
TMC (ALPS): none

 C-Date: 29.05.17 (10)

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Post Options Post Options   Thanks (1) Thanks(1)   Quote geejay38 Quote  Post ReplyReply Direct Link To This Post Posted: 29áNová2017 at 2:10pm
Just received Connect 3 V3 SD Card from Black Rojer at a cost of ú35.
Usual prompt despatch and excellent service.
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