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Seized Brake Caliper - Covered by Ext Warranty?

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skipfeeney View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote skipfeeney Quote  Post ReplyReply Direct Link To This Post Topic: Seized Brake Caliper - Covered by Ext Warranty?
    Posted: 20áMará2018 at 8:24pm
Hi,

I have got a 2013 1.6 dci Qashqai which i have had since new and I purchased the extended Nissan Care warranty when the 3 years was up.

Its just failed its MOT due to a seized caliper,  do you think it will be covered by the warranty?  They are contacting Nissan tomorrow to find out, otherwise its ú557!

Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thrall Quote  Post ReplyReply Direct Link To This Post Posted: 20áMará2018 at 10:08pm
IMHO, a caliper of that age has to be in extremly dire condition to be not fully serviceable with a new set of seals and perhaps a new piston, an operation that should be doable in an good hour by an experienced mechanic. There are also plenty unseized calipers to be had secondhand.
Hope the warranty works though... :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thrall Quote  Post ReplyReply Direct Link To This Post Posted: 20áMará2018 at 11:12pm
Ebay has new calipers for 70GBP plus postage...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Abh29 Quote  Post ReplyReply Direct Link To This Post Posted: 21áMará2018 at 6:44am
ecp has them listed Front ú146 each. Rear ú119 each less what ever discount is on this weekend between 35% and 50%    
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 21áMará2018 at 11:04am
A previous QQ of mine had a seized caliper and this wasn't covered by my extended warranty, which was very annoying as it was ú500+ repair.

It wasn't the Nissan extended warranty though, it was a 3rd party one that I had took out - an "ultimate plus" package which covered wear and tear and a lot more.    There were only a few exceptions in the small print, and it turned out one was brake calipers.   Everything else brake related was Angry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Spanner Quote  Post ReplyReply Direct Link To This Post Posted: 21áMará2018 at 1:09pm
My daughter thought it was a good ideal to have an extended warranty on her micra, personally I donĺt, thereĺs too many get out clauses, the money you pay out on the off chance something goes wrong could be going towards or actually pay for it if it does, she had an electrical problem that wasnĺt covered I fixed it and she cancelled,   
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Post Options Post Options   Thanks (0) Thanks(0)   Quote skipfeeney Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 11:41am
Good news! its covered :) Its been replaced.  

However I booked a Service and MOT and they are now charging me on top a diagnostic fee for the seized brake caliper - think its ú110! Is that fair?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 1:24pm

I've been told similar by Nissan in the past, if it turns out there's no issue then I'd have to pay a diagnostic fee.


Edited by chrisw99 - 26áMará2018 at 1:25pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Doug999 Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 2:05pm
I would have thought the warranty also covers the time to diagnose the fault.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrisw99 Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 3:06pm
I think it all boils down to the fact someone has to pay for the engineers time.  No fault found, then that falls to the customer.

Fault found, then the labour + parts will be being claimed back to Nissan head office under warranty.  
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Post Options Post Options   Thanks (0) Thanks(0)   Quote skipfeeney Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 3:16pm
Yeah thats what I thought - seems a bit unfair.  I will query it tomorrow! I doubt I will get anywhere.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote skipfeeney Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 3:20pm
Actually clause 2 states i need to pay:

You should agree that you will pay the diagnostic costs and any repairs that are not covered by the warranty. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Abh29 Quote  Post ReplyReply Direct Link To This Post Posted: 26áMará2018 at 4:04pm
I would consider that they need to check the codes to diagnose the fault , can not carry out the repair otherwise.
Therefore it should be part of the labour cost in the repairs.   If no fault customer pays.
I had considered BMW were a rip of on charge to check the codes to diagnose the fault , until I saw your bill of ú110 I hope includes the vat.
Brian
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