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  Quote craigfishin Quote  Post ReplyReply Direct Link To This Post Topic: What use are....
    Posted: 19 Apr 2010 at 3:08pm
from what ive read over the last few months there nothing but trouble Thumbs Down
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  Quote patch Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2010 at 3:37pm
i repeat my previous observation
sounds a night mare don,t think i will bother with front sensors always happy with rear ones couldn,t do without them .stick to my present solution for front warnings ;;its a pain but creep up to the car in front when parking ,i always select a car with some one sPinchAT IN IT ;;if their head jolts u know its ok to go back using rear sensors ;try to look innocent and glare at a pedestrian ;; PinchPinch 

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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2010 at 9:03pm
Originally posted by MSowl

I've got front parking sensors orderd, i assumed these where factory fitted, is this not the case???
 
I wasn't told these where dealer fit, having read the above though wish i hadn't ordered them.Cry
You can still cancel them cos they are usually fitted by an outside sourced company when the car arrives at the dealer.Big smile
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  Quote Hanzo Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2010 at 9:45pm
I have to say im abit shocked after reading all the stories about issues like thisone, and my own experience with my dealer so fare. How come I feel I get better service when contacting a dealer with a broken 200£ stereo than most seem to get from a dealer selling them a car worth about a years worth of salary? Overall it's seems the car industry has ALOT to learn about service and customers relationship. Cases like thisone is gonna cost them alot more than refunding the 350£ in question. Had I know what I know now, I cant honestly say I would have bought something different. Big part of that is the wait, but the feedback and service from the dealer has also been sadly lacking, and I really am accustomed to more upfront and personal service.
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2010 at 10:10pm
They are fitted by the dealer.
 
They showed me one they had just fitted saying"Well this one doesn't have the fault".
 
We sat in it and I showed them that it did.  Of the four times I started the vehicle only once did the sensors work properly ie: I did not have to put it in reverse to switch them on in order to park forwards.
 
 

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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2010 at 10:16pm
Ah right so yours were dealer fitted then Allan. Not fit for purpose is your response i would thinkErmm.
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2010 at 10:44pm
That's correct.  I've already looked up the Trading Standards office.
 
The dealer and Nissan C S  have been back to me today stating that the matter is being dealt with so I'll give things a little longer to see if it can be settled amicably.
 
 
 
 
PS:  The new after-sales manager, Louise, is being very helpful;  and I do like Laura on sales, so I probably will buy another Qq but not with the front sensors. Big smile 


Edited by allan40alt - 20 Apr 2010 at 8:27am

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  Quote G5 BOY Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 11:10am
Originally posted by allan40alt

PS:  The new after-sales manager, Louise, is being very helpful;  and I do like Laura on sales, so I probably will buy another Qq but not with the front sensors. Big smile 
 
Bet if they were Lou and Larry you would give 'em Hell TongueLOLWink
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 12:05pm
True,  but Lou and Larry wouldn't look so good in a skirt and blouse....although...hmmm. LOL

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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 12:06pm
Oh it's laura that floats your boat then AllanWink
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  Quote MSowl Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 1:11pm
Originally posted by mohawk

Originally posted by MSowl

I've got front parking sensors orderd, i assumed these where factory fitted, is this not the case???
 
I wasn't told these where dealer fit, having read the above though wish i hadn't ordered them.Cry
You can still cancel them cos they are usually fitted by an outside sourced company when the car arrives at the dealer.Big smile
I will persevere with them as the wife needs to drive it from time to timeLOLLOLLOL
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 3:45pm
Originally posted by mohawk

Oh it's laura that floats your boat then AllanWink
 
More of a Granddaughter/Grandfather scenario! LOL

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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 3:50pm
Oh rightLOL
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 6:02pm
Well according to Nissan that's how they are supposed to work....or not.
 
I sent this reply:
 
they can't be serious.  What they are saying is that sometimes they will work and sometimes they won't but anyway let's not put anything in the operating instructions about waiting for the initial charging beep to stop or about pressing the over-ride button whilst you start the car.
 
They went on to say that you are supposed to turn the key to Acc position then wait for the beeping to stop (the charging cycle for the sensors) before continuing to start the car (I told them that;  and about the alternative method of pressing the overide button down before turning the ignition - I should have kept quiet as they would still have been puzzling over it!).
 
The other point is that no-one knew in the dealers how to demonstrate this function, otherwise why would they try to correct it if it wasn't a fault.
 
Now I don't find that acceptable as they make no mention of it in the operating instructions for the front sensors.
 
These sensors are, without doubt, a waste of money at £350.
 
 
 
 

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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 6:14pm
Has anyone got front parking sensors that actually work Ermm
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  Quote billyboy Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 10:47pm
So it was you who hit me up ar-e in tesco carpark 2weeks ago was feeling like this but stayed in car incase i ended up looking like this (HA HA)
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2010 at 10:54pm
I have now sent a report to Trading Standards so I will let you know what the response is.

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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 8:38am
Yes good idea allanThumbs Up
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 2:28pm
Well I've just had a call from Cosumer Advice who said that my best course of action is through the small claims court.
 
I'm fed-up with this whole matter now and I guess I will put up with keeping the button pressed whilst I start the car or turning the ignition to ACC them waiting for the beeps to stop before continuing to start the car.
 
This has left a very bad taste in my mouth regarding the way Nissan CS have replied and actually quoted my version of starting the car as the 'correct way' whilst all along never mentioning anything about a correct way!
 
People may upset me once but I never give them a second chance.
 
 
 
 
 
 
 

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  Quote MSowl Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 2:36pm
Rung the dealer, you have to love them, they no nothing about a bonnet overhang problem!!!!Confused
 
Then i mentioned the front park sensorConfused yes sir was the answer, we have a problem with them, they dont workWacko but sir dont worry they will all be working for the 10th MayThumbs Up
 
I got that excited i let out a little Censored wee wee Embarrassed He admitted they have a problem with the fitting of the sensors
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 2:48pm
Can you just enquire what's so special about the 10th May?
 
Are they getting a modification for the sensors?
 
Did they say what the problem was?
 
If there is a modification then I think I should be entitled to have it done.
 
Thanks,  Al.Smile

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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 3:24pm
Well I've just had a call from Nissan Customer Support and they stand by their comment that the sensors are working correctly.
 
I then asked why did they keep getting my dealer to alter the wiring and trying new control units if that is how they are supposed to work anyway.
 
Net result is that they will reimburse me for a tank of petrol and I agreed to keep my finger on the button when starting the engine.
 
Big smile
 
PS:  My dealer (West Way Nissan in Coventry) has been very helpful regarding this matter as they were only following the instructions from Nissan Technical.  Robina at Customer Support was also very polite and could only pass on the info from Tech.
 
I shall now print a couple of small 'How to start the car with sensors' and place one copy in the cars handbook and the other in with the front sensor instructions.
 
Wink
 

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  Quote MSowl Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 4:34pm
Originally posted by allan40alt

Can you just enquire what's so special about the 10th May? nothing that my delivery date only 
 
Are they getting a modification for the sensors? that's what was implied 
Did they say what the problem was? just that they have issues with them not working
 
If there is a modification then I think I should be entitled to have it done. Think they are still working on it
 
Thanks,  Al.Smile
Allan
 
Give them 14 days notice to rectify the problem if by then it's not resolved reject the car.
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 21 Apr 2010 at 6:13pm
Thanks for that extra info.
 
My car is almost 9 months old now and, apart from this niggle,  has been perfect.
 
Big smile

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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2010 at 10:39am
I've decided to include a little note both in the car instruction manual and in the front sensor instruction booklet.
 
 
 

Special note regarding starting.

This car is fitted with front parking sensors and to ensure that the small sensor over-ride button works every time it is required for forwards parking then the following method of starting should be performed.

Turn the ignition switch to the first 'ACC' position. The front sensors will start beeping for approx 5 seconds. When they stop beeping continue to turn the ignition to start the engine.

ALTERNATIVE METHOD:

Push and hold down the small sensor over-ride button. Turn the ignition through to start the engine. Release the sensor button.

Failure to adopt either of these methods may mean the front sensors will not activate when the button is pressed and it will be necessary to select reverse in order to activate them for a short period of time after re-selecting a forward gear.

 

Just a note for the next owner as I already know how to do it.  WinkLOL


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  Quote mohawk Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2010 at 10:50am
Sounds like a flight check AllanThumbs Up FAB
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2010 at 12:14pm
Crikey,  I hope Nissan don't make planes then!!LOL
 
...'In order for the wheels to lock for landing.....etc...'  LOL

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  Quote The bard Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2010 at 12:23pm
What, go into reverse first!
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  Quote allan40alt Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2010 at 1:04pm
Originally posted by The bard

What, go into reverse first!
 
Yes, that was the reason for my complaint!
 
You go into reverse to activate the front sensors in order not to clout anything in front.
 
These only cost £350 as well.  Bargain, eh?
 
Confused
 
 
 
PS: You only need to do that if the sensor override button fails to work whilst going forwards.
 
 


Edited by allan40alt - 22 Apr 2010 at 1:23pm

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  Quote The bard Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2010 at 1:49pm
I meant would a Nissan-made plane have to go into reverse to lower its landing gear!
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